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Supporting the selection of a PIM: from needs analysis to informed solution choice

In recent months, we had the pleasure of supporting one of our clients—a leading company in the decorative tiles manufacturing industry—in the process of selecting the right PIM (Product Information Management) solution. The client needed assistance in finding an optimal system and supplier that would meet their specific needs.

Our expert conducted a detailed market analysis and organized workshops with representatives from various client departments who will be using the PIM system. This allowed us to understand the key needs and challenges they face. We helped the client’s team prepare for the changes associated with implementing the new solution, and we supported them in preparing RFI and RFP documentation to ensure the selection process was as informed and tailored to their real needs as possible.

A crucial part of our support was the workshops led by our expert, Justyna Skorupska. During these sessions, we focused on identifying key processes in product information management and defining basic use cases that will be important for future system users. Thanks to the engagement of teams from various departments, we were able to thoroughly analyze the needs and expectations, allowing us to precisely define the requirements for the new solution. These workshops were an invaluable step in the system selection process, as they enabled a full understanding of the client’s operational specifics and ensured that the chosen tool would be perfectly suited to their needs.

It was an intense but rewarding process that once again demonstrated the importance of proper preparation and collaboration with experts in the field of product information management. We are delighted to have been part of this project and to have supported our client on their path to even greater operational efficiency.

Stanislaw Eysmont

Head of User experience

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