Future Company

We're

Business Sectors
we operate in

Technology, Media, and Telecommunications
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Consumer Goods
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Banking and Insurance
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Manufacturing
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Professional Services
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Retail
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We uphold strict confidentiality agreements with all our partners, safeguarding their sensitive information and trade secrets. Therefore, we present the examples of our services provided to a diverse Portfolio or esteemed clients across various industries

we oner references upon request

Technology, Media
& Telecommunications

Technology,
Media & Telecommunications

Technology, Media, and Telecommunications (TMT) sector encompasses a broad range of companies that develop, produce, and distribute technological products, digital media content, and telecommunication services.

This dynamic sector is characterized by rapid innovation, evolving consumer preferences, and the continuous integration of new technologies.

However, the TMT sector faces several challenges in the Digital Transformation era:

Rapid Technological Change

Rapid innovation can quickly render products and services obsolete. TMT companies must continually invest in research and development (R&D) and stay ahead of technological trends to remain competitive.

Market Disruption

Digital Transformation enables new entrants to disrupt established markets with innovative business models and technologies. Incumbent TMT companies must adapt quickly to stay competitive.

Consumer Expectations

Today’s consumers expect personalized, seamless, and on-demand services. Meeting these expectations requires TMT companies to effectively leverage data analytics, cloud computing, and other digital technologies.

Projects Future Company has recently completed for companies in this sector:

1.

Designed the concept, assumptions, and visual layer for a VOD application on Smart TV for a leading provider of Triple Play services.

2.

Conducted a training and mentoring program for senior management of key partners of a major BigTech company.

3.

Implemented an Employer Branding and Sentiment study in the context of ESG and HR support for a BIGTECH company.

Consumer Goods

Consumer Goods

Consumer Goods sector, often referred to as Fast-Moving Consumer Goods (FMCG), includes both fast-moving goods like food, beverages, and personal care products, as well as durable goods such as appliances, furniture, and electronics.

Here are the challenges FMCG sector faces in the Digital Transformation era:

Changing Consumer Preferences

Digital platforms have accelerated changes in consumer preferences, with a growing demand for sustainability, transparency, and customization. Companies must adapt their product offerings and marketing strategies accordingly.

Product Innovation and Development

The fast pace of technological change and shifting consumer expectations demand constant innovation and faster product development cycles.

E-Commerce and Direct-to-Consumer Models

The rise of online shopping has pressured traditional retail and distribution channels. Companies must embrace e-commerce platforms and explore direct-to-consumer (DTC) models to meet consumer demands.

Projects we have recently completed for companies in this sector:

1.

Identified 81 quick wins to improve customer services and internal communication for a dietary catering company.

2.

Mapped customer experience, eating, self-care, and wellbeing habits for a food producer company.

3.

Provided ongoing support to our clients by sharing information about trends and delivering customer insights.

Banking and Insurance

Banking and Insurance

Banking and Insurance sector includes financial institutions that offer a wide range of monetary transactions and risk management services to individuals and businesses.

It plays a crucial role in the global economy, facilitating financial transactions, lending and credit, savings and investments, and risk protection. This sector is known for its strict regulatory oversight, high capital requirements, and emphasis on trust and reliability.

Customer Expectations

Modern consumers expect personalized, seamless, and instant services accessible from anywhere. Meeting these demands requires significant investments in digital channels and customer experience technologies.

Fintech and Insurtech Competition

Startups are disrupting traditional models with innovative services. Established institutions must either innovate or collaborate to stay competitive.

Data Management and Analytics

Sophisticated data management and analytics capabilities are essential for leveraging big data in personalized services, risk assessment, and decision-making.

Projects we have recently completed for companies in this sector:

1.

Co-created a new product tailored to the specifics of six Central European markets.

2.

Advised a leading Polish insurance company on building an omnichannel sales process.

3.

Developed a new assurebanking product with a regional perspective in mind.

Manufacturing

Manufacturing

Manufacturing sector involves industries that transform raw materials into finished products or components, used in various applications.

Characterized by the use of physical processes and machinery, it’s crucial for the global economy, driving exports, employment, and innovation.

Digital Transformation, often termed Industry 4.0, introduces technologies like the Internet of Things (IoT), artificial intelligence (AI), robotics, and 3D printing to enhance efficiency and productivity. However, this transformation presents significant challenges:

Shift from B2B to B2B2C Model:

Adopting a B2B2C approach helps manufacturers offer unique value directly to consumers, including customization options and enhanced experiences.

Cultural and Organizational Change

Embracing digital technologies often necessitates changes in company culture and structure. Overcoming resistance is key to successful Digital Transformation.

Customer Demand for Customization

Increased expectations for personalized products require manufacturers to adapt their processes for greater flexibility in production.

Projects we have recently completed for companies in this sector:

1.

Designed solutions to transition from a traditional B2B to a modern B2B2C model for a company in the heating technology industry.

2.

Supported a manufacturing company's Digital Transformation to a B2B2C model, enhancing openness to end-consumers.

3.

Optimized inter-departmental processes to ensure smooth operations and service delivery for a metal processing company.

Professional Services

Professional Services

Professional Services sector includes organizations and individuals offering specialized expertise in fields such as management consulting, legal services, accounting, and IT services.

Reliant on human capital, these firms deliver value through the knowledge and skills of their workforce, focusing on solving complex problems, improving efficiency, and driving innovation.

Digital Transformation is reshaping service delivery, creating opportunities for innovation but also posing challenges:

Competition and Market Disruption

Lower barriers to entry enable new competitors to emerge. Traditional firms must innovate and adapt to remain competitive against startups and digital service providers.

Digital Strategy and Execution

Aligning digital strategy with business goals and client needs is challenging, particularly for firms slow to adopt digital technologies.

Innovation and Service Development

Continuous innovation is essential to stay relevant. Investing in R&D to create and improve services using digital technologies is crucial.

Projects we have recently completed for companies in this sector:

1.

Organized an annual event supporting Digital Transformation in the creative sectors of Central Europe and facilitating business networking - Filmteractive.eu.

2.

Led the restructuring of an advertising group and developed a new management model.

3.

Trained senior management of a Central European agency network, integrating a consulting model into their service offerings.

Retail

Retail

Retail sector includes businesses selling goods and services directly to consumers, ranging from brick-and-mortar stores to online marketplaces.

As the final link in the supply chain, retailers are crucial for the economy, needing to adapt to fast-paced changes, competition, and evolving consumer preferences.

Digital Transformation has rapidly reshaped the Retail landscape, introducing numerous challenges:

E-Commerce Competition

Intense competition from online shopping requires traditional retailers to establish strong online presences and compete on price, selection, and convenience.

Consumer Expectations

Consumers demand a seamless omnichannel shopping experience, necessitating the integration of online and offline channels, personalized services, and flexible shopping options like BOPIS (buy-online-pick-up-in-store).

Technological Adaptation

mplementing new technologies such as AI, IoT, and blockchain to enhance operations, customer experience, and marketing demands significant investment and expertise.

Projects we have recently completed for companies in this sector:

1.

Conducted research on customer trends to stay ahead of market changes.

2.

Mapped out customer journeys to craft impactful experiences tailored to their needs.

3.

Provided solutions from our extensive network of business partners to complement our clients' strategies.

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